Information we process
We process the minimum account, order, credit, task-status, support, and operational-log information needed to provide the service.
How information is used
Information is used for account access, delivery, payments, refunds, support, security, and service reliability. We do not use submitted links, files, cookies, or payment credentials for advertising profiles.
Your choices
You may contact support to request access, correction, or deletion of personal information, subject to legal retention, payment reconciliation, fraud prevention, and dispute obligations.
Contact
For privacy questions, email support@hsk996.com or submit a request through the Help center.
Cookies, analytics, and your choice
Necessary cookies support sign-in, session security, payments, and core features. Only after you choose “Allow anonymous analytics” do we enable Google Analytics 4 and our first-party analytics. GA4 receives a page path with query strings and fragments removed, the referrer origin, and basic browser/device statistics; Google Signals and advertising personalization are disabled. We also create a random identifier for the current browser session and record the page path, interface language, grouped acquisition source, and whether parsing, downloading, or payment succeeded. We do not send account identifiers, full referrer URLs, search terms, submitted video links, email addresses, payment credentials, or custom advertising identifiers to Google. Microsoft Clarity remains disabled. You can change your choice from “Privacy choices” in the footer without affecting core features.
Self-service rights
From your account, you can download your account data or submit an account-deletion request. Legal retention, payment reconciliation, anti-fraud, and dispute obligations may limit deletion.
Browser extension data processing
Only after you explicitly start a download on the active YouTube video or Short does the extension inspect public player data and media requests for that tab. Selected media bytes travel directly from Googlevideo to your browser, are temporarily stored in the browser’s private Origin Private File System (OPFS), and are merged, encoded, or converted locally. Media bytes are never uploaded to HSK servers.
Accounts and browser permissions
For sign-in, entitlement checks, credit accounting, and task recovery, HSK may process your account identifier and email, a random device identifier, the current video URL, selected format, task status and progress, and membership or credit records. storage, unlimitedStorage, and offscreen support local state and media processing; identity opens only the HSK authorization flow; downloads saves user-requested files; webRequest and tabs identify streams for the active video; and notifications reports completion. The extension does not read YouTube cookies, Google account data, unrelated browsing history, clipboard contents, or payment credentials.
Chrome Web Store Limited Use
HSK Download’s use of information received from Chrome APIs will comply with the Chrome Web Store User Data Policy, including the Limited Use requirements. Extension user data is used only to provide or improve the user-facing download, account, and task-recovery features. We do not sell it, use it for personalized advertising, unrelated purposes, or creditworthiness, or transfer it except as necessary for a user-requested service, security, abuse prevention, or legal compliance.